fk999 Privacy Policy
How your personal information is collected, used, and protected — the full privacy policy of the fk999 platform is described in detail here.
Table of Contents
Last updated: 2026
1. Introduction & Scope
fk999 is a trusted online gaming platform in Bangladesh. This Privacy Policy ("Policy") applies to fk999's website, applications, and all related services. By using fk999's services, you are considered to have agreed to the terms described in this Policy.
The main purpose of this Policy is to clearly inform you which of your data we collect, why we collect it, and how that data is used and kept secure. fk999 always treats user privacy as its highest priority and commits to keeping all your information safe using SSL encryption.
This Policy is prepared in accordance with applicable laws and regulations of Bangladesh. If you do not agree with any part of this Policy, please refrain from using fk999's services.
2. Information We Collect
fk999 collects various types of information to operate and improve its services. The information collected can be grouped into the following categories:
a) Identity Information:
- Full name and date of birth (required for age verification)
- Active email address
- Mobile phone number
- Residential address
- National ID card or passport number (when identity verification is required)
b) Financial Information:
- bKash, Nagad, Rocket, or Upay account number
- Bank account and routing details (for bank transfers)
- Transaction history and amounts
c) Technical Information:
- IP address and device type
- Browser type and operating system
- Cookies and session data
- Site access times, pages visited, and activity logs
d) Gaming Behavior Information:
- Play history and preferred game categories
- Betting patterns and frequency
- Self-imposed limits related to responsible gaming
3. How We Collect Information
fk999 collects your information in the following ways:
- Information provided directly: Information you provide when completing registration, login, or payment forms.
- Automatically collected information: When you access the fk999 platform, information about your device and browsing activity is automatically collected through cookies, log files, and similar technologies.
- Through third parties: Verifiable information may be collected from identity verification services, payment processors, or government databases.
- Support interactions: Records of communication with you via live chat or email may be stored.
4. How We Use Information
fk999 uses the collected information for the following purposes:
- Account management: Completing the registration process, verifying identity, and keeping your account active.
- Payment processing: Securely processing deposit and withdrawal transactions and maintaining transaction records.
- Security & fraud prevention: Detecting suspicious activity, keeping accounts secure, and preventing unauthorized access.
- Service improvement: Analyzing user experience to improve the quality of the platform.
- Customer support: Providing timely resolution of your questions, complaints, and requests.
- Legal compliance: Adhering to applicable laws, regulations, and regulatory guidelines.
- Responsible gaming: Monitoring user gaming behavior to identify harmful patterns and provide support.
- Communications: Notifying you of important service-related announcements, policy changes, and relevant information.
5. Sharing Information with Third Parties
fk999 never sells, rents, or exchanges your personal information. However, in specific circumstances, limited information may be shared with trusted third parties:
- Payment service providers: Essential information is shared with bKash, Nagad, Rocket, Upay, and approved banks to process transactions. These organizations have their own privacy policies and follow strict security standards.
- Technology service providers: Limited information may be shared with trusted technology partners for server hosting, security analysis, and platform operations. Strict confidentiality agreements are in place with these partners.
- Legal authorities: Disclosing information may be a legal obligation for us under court orders, valid requests from law enforcement agencies, or applicable law.
- Business transfers: In the event of a merger, acquisition, or asset sale involving fk999, user information may be transferred, however users will be notified in advance in such cases.
6. Cookies & Tracking Technologies
fk999 uses cookies and similar tracking technologies on its platform. Cookies are small data files stored in your browser that help make the platform more functional and personalized.
Types of cookies we use:
- Essential cookies: These cookies are necessary to maintain login sessions and ensure security. They cannot be disabled.
- Functional cookies: Used to remember your preferences (such as language settings).
- Analytics cookies: Help improve services by analyzing the number of site visits and usage patterns.
You can control or reject cookies by changing your browser settings. However, please note that disabling certain cookies may limit some functionality of the platform.
7. Data Retention & Security
fk999 adopts industry-standard security measures to keep your information safe:
- SSL encryption: All data transmission between you and fk999's servers is protected by SSL/TLS encryption.
- Data encryption: Sensitive information such as passwords and financial data is stored in encrypted form.
- Access controls: Only authorized personnel can access your information, and only to a limited extent.
- Security testing: Regular security audits and vulnerability assessments are conducted.
Your information is retained for as long as your account is active or as needed to provide services. Certain information may be retained for a defined period after account closure to meet legal obligations.
Although we take the highest security measures, no organization can guarantee complete security for data transmission over the internet. You are therefore also requested to take responsibility for keeping your account secure — use a strong password and do not share it with anyone.
8. Your Rights
As a fk999 user, you have the following rights over your own information:
- Right to access: You have the right to know what information we hold about you.
- Right to correction: If there is any error in your information, you may request that it be corrected.
- Right to erasure: In certain circumstances you have the right to request deletion of your personal information, however some information may need to be retained due to legal obligations.
- Right to restrict processing: In certain circumstances you may request that processing of your information be limited.
- Right to object: You may object to your information being used for specific purposes.
- Right to data portability: You have the right to receive your information in a structured, commonly used format.
To exercise these rights, email us at [email protected] or contact our support team via live chat.
9. Privacy of Minors
fk999 is a responsible gaming platform. This service is intended only for persons aged 21 or above. We do not knowingly collect personal information from minors.
Age verification methods are used during the registration process. If we learn that a minor's information has been collected inadvertently, we will immediately delete that information and close the associated account.
10. Policy Changes
fk999 may update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:
- Posting a public notice on the website
- Sending a notification to your registered email address
- Updating the "Last updated" date at the top of this page
Continued use of fk999's services after a revised Policy is published will be considered your acceptance of the revised Policy. It is therefore recommended that you check this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us in the following ways:
- Email: [email protected]
- Live chat: Available 24/7, support in Bengali and English
Our support team will try to respond to any information-related requests from you as quickly as possible.
Need more help?
Live Chat Support
Use our 24/7 live chat support for any questions about the Privacy Policy. Our expert team provides support in Bengali and English.
Available 24 hours a day, 7 days a week.
Email Contact
Contact us by email for any formal matters including requests for data deletion, correction, or portability.